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Help

See the section below for some of our most commonly asked questions. If you can't find the information you need here, please don't hesitate to contact RACC Grants staff - we are here to help! 

For assistance contact us at 503-823-5111 or portalhelp@racc.org.
For any questions pertaining to this application, please contact: Portal Support Team (portalhelp@racc.org).

Frequently Asked Questions

Question: I don't know or have forgotten my password. How do I reset it?
Answer: You can request a password reset by visiting this page.

Question: The dates/times associated with my submitted material seem to be a few hours off. Why is this?
Answer: This happens when we are unaware of your local timezone. Please set your timezone in your account settings page.

Question: I had an account in RACC's old GrantsOnline system. Will my username and password work on this new site?
Answer: No. You will need to create a new account in this new system.

Question: What grants does RACC offer?
Answer: You can learn all about our various grant programs on our website here.

Technical problem? Please fill out a support request form for assistance.